Auto Attendant Systems

An automated attendant is probably one of the most common applications in the Computer Telephony industry. Working alone or in conjunction with a live user or operator, the auto attendant answers all calls and route callers to specific extensions and departments, or provide them.... More »

Automated Dialing Systems

An automated dialing, preview or predictive dialing application is an automated application capable of making large quantities of outbound calls. This is very similar to an automated outbound telemarketing system except that these are not mainly used for telemarketing... More »

Call Centre Systems

TelcoVox also provides call centre applications and systems which are deployed in a centralised location or contact centre where queries about products, services, problem reporting and tracking, and a lot of other customer oriented support may be provided.... More »

Interactive Voice Response

You can completely customize the featured slides from the theme theme options page. You can also easily hide the slider from certain part of your site like: categories, tags, archives etc.Interactive Voice Response (IVR) is an umbrella term for a variety of Computer Telephony systems and applications. In business terms, it refers to a large suite of software-based communication solutions which provide an interface for callers to interact with computer systems using touch-tone keys.... More »

Telemarketing Systems

An outbound telemarketing system is an automated outbound calling system which makes calls to customers in order to provide marketing information to or retrieve information from callers about their product preferences, customer experience and other data... More »

 

EasyPBX Phone System

EasyPBX is an automated call management system with Auto Attendant features, complete with an inbound call queuing and handling, call recording, call forwarding, extensions, contacts management, music on hold and a very robust voicemail system. It is especially great for new startups, small to medium size businesses (SME), and even a small office—home office (SOHO) operated solely by individuals.

easypbx, computing, ivr expert, virtual pabx, virtual telephone, auto attendant, telcovox, voicemail, music on hold, call centre, call distribution, call forwardingEasyPBX is designed to be self scale-able so it grows as your business grows. With it’s automated call handling and voicemail capabilities, this innovative and robust auto attendant system enables you to handle calls more professionally and allocate resources better.

With its self scale-able unified messaging features such virtual extensions and voicemail, you can access and play your messages and even leave messages for other staff when you are away from the office. You may also forward your calls to your mobile phone.

For instance, if you want your secretary to carry out a task but are unable to get into the office early enough, you can leave a message in her mailbox so she can play it when she gets into the office or even from home. EasyPBX gives your small business a big voice.

For more information on the specific Computer Telephony and Interactive Software solutions you require, please click on the solutions link for further information. If the solution you require is not listed, please contact us as we are always extending our Computer Telephony and Interactive Software solutions.